Gadget User Analytics are a breakthrough in understanding customer experience and product journeys. While your users engage with your vPub™ Smart Manuals, Gadget is always working in the background, capturing the timing, location, and sequencing of their personal content navigation.
And because vPub™ format content is delivered as individual topic records, our engagement metrics are about the specific topics that make up your manual – not just the generalized manual itself.
Saved in .xls format, exporting these metrics to data analytics tools like Microsoft Power BI, Tableu, or Sisense unlocks an entirely new set of actionable insights into product and customer experiences.
See Gadget vPub™ analytics in Chapter 3 of the Demonstration Video
Download Gadget’s White Paper on “Delivering Answers, Not Documents – Digital Transformation that Just Works”